Begin Your Recovery Journey
Admissions are open 24/7. Same-day admission available at our Ontario, California facility. Call (971) 509-8585 to get started.
Our Admissions Process
Starting treatment at TGT Treatment is straightforward and confidential. Our admissions team in Ontario guides you through every step, from your first call to your first day of recovery.
Initial Call
Call (971) 509-8585 anytime, day or night. A compassionate admissions counselor will listen to your situation, answer your questions, and begin a confidential pre-screening.
Assessment
Our clinical team conducts a comprehensive biopsychosocial assessment to evaluate your substance use history, mental health, medical conditions, and personal recovery goals.
Insurance Verification
We handle the insurance verification process for you at no cost. Our team contacts your provider, confirms coverage, explains your benefits, and outlines any out-of-pocket costs.
Admission
Once everything is confirmed, we coordinate your arrival at our Ontario facility. Same-day admission is available when beds are open. We can also arrange transportation if needed.
What to Expect
Your First Call
When you call TGT Treatment at (971) 509-8585, you will speak with a trained admissions counselor who understands what you are going through. The call is free, completely confidential, and carries no obligation. Our counselor will ask about your substance use, medical history, and what you hope to achieve through treatment. This initial conversation typically takes 15 to 20 minutes and helps us determine the best level of care for your situation.
Assessment Questions
During your clinical assessment at our Ontario center, our team will ask about the substances you use and how often, any previous treatment experiences, your medical and mental health history, your living situation and support system, and your personal goals for recovery. Every answer is protected by strict confidentiality laws. There are no wrong answers, and honesty helps us build the most effective treatment plan for you.
Timeline
The entire admissions process at TGT Treatment can often be completed in just a few hours. Many clients make their first call in the morning and are admitted to our Ontario facility the same day. Insurance verification typically takes 30 to 60 minutes. If you need to plan ahead, we can also schedule your admission for a future date that works best for you and your family.
What to Bring
Packing List
Packing for treatment does not need to be stressful. Here is what we recommend bringing to TGT Treatment:
Comfortable clothing for approximately one week (casual, weather-appropriate attire). Laundry facilities are available on site.
Personal hygiene items such as toothbrush, toothpaste, shampoo, and deodorant.
Prescription medications in their original labeled containers.
Valid government-issued photo identification and insurance card.
A journal, notebook, or reading material for personal reflection time.
Comfortable shoes for walking, fitness activities, and outdoor recreation.
What Not to Bring
For the safety of all clients at our Ontario facility, please do not bring weapons of any kind, alcohol or drugs, over-the-counter medications (these will be provided as needed), valuables or expensive jewelry, or any items that could be considered contraband. If you are unsure about a specific item, call our admissions team at (971) 509-8585 before arrival.
Important Documents
To expedite the intake process at TGT Treatment, please bring your insurance card, a valid photo ID, any relevant medical records or discharge summaries from previous treatment, a list of current medications and dosages, and emergency contact information for family members.
Guidance for Families
Watching a loved one struggle with addiction is painful, and deciding to seek help can feel just as daunting. At TGT Treatment, we view family members as essential partners in the recovery process. Here is how we support families throughout treatment at our Ontario center:
Family Therapy Sessions
Regularly scheduled sessions with a licensed therapist to address relationship dynamics, communication patterns, and healing from the impact of addiction.
Educational Workshops
Learn about the science of addiction, relapse triggers, and how to create a supportive home environment for your loved one's return from treatment.
Weekend Visitation
Scheduled visiting hours on weekends so you can stay connected and see your loved one's progress firsthand at our Ontario campus.
Intervention Guidance
If your loved one is resistant to treatment, our admissions counselors can guide you through the intervention process and connect you with professional interventionists in the Ontario area.
Aftercare Planning Involvement
Families are included in discharge planning to ensure a smooth transition home and ongoing support after treatment at TGT Treatment.
If you are considering treatment for a loved one, we encourage you to call (971) 509-8585. Our admissions counselors can guide you through the process and help your family take the first step toward recovery together.
Insurance & Payment Options
TGT Treatment works with most major insurance providers to make treatment accessible. Our admissions team handles the verification process so you can focus on getting well.
Understanding Your Coverage
Navigating insurance for addiction treatment can be confusing, but our team at TGT Treatment makes it simple. The Mental Health Parity and Addiction Equity Act requires most insurance plans to cover substance abuse treatment at the same level as other medical conditions. Here is what that means for you:
Free Verification
Call (971) 509-8585 and our team will contact your insurance provider directly to verify your benefits at no cost to you.
Coverage Explained Clearly
We will break down what your plan covers, including detox, residential, PHP, IOP, and outpatient levels of care, so you know exactly what to expect.
Pre-Authorization Handled
If your plan requires pre-authorization, our utilization review team manages the entire process on your behalf.
Ongoing Advocacy
Throughout your treatment at our Ontario center, we work with your insurer to maximize your covered days of care.
Payment Options
At TGT Treatment, we believe that cost should never prevent someone from receiving life-saving addiction treatment. In addition to insurance, we offer several payment options:
Private Pay
Competitive self-pay rates with transparent pricing and no hidden fees for treatment at our Ontario facility.
Payment Plans
Flexible monthly payment arrangements to spread the cost of treatment over time.
Sliding-Scale Fees
Income-based adjustments for individuals and families who qualify.
Financing Options
Partnerships with healthcare financing providers for extended payment terms.
Out-of-Network Benefits
Even if TGT Treatment is not in-network with your plan, you may still have out-of-network benefits that cover a significant portion of treatment.
Contact our admissions team at (971) 509-8585 or email [email protected] to discuss your specific situation.
Frequently Asked Questions
We understand you have questions about starting treatment. Here are answers to the most common questions our admissions team receives about TGT Treatment and our programs in Ontario, California.
Medical detox at TGT Treatment in Ontario typically lasts 3 to 7 days, depending on the substance used, the severity of physical dependence, and each patient's individual health profile. Our board-certified physicians and nursing staff monitor your progress around the clock and adjust the timeline as needed to ensure a safe, comfortable withdrawal. Some substances, such as benzodiazepines or long-acting opioids, may require a longer taper. Your care team will discuss the expected timeline during your initial assessment.
Residential treatment at TGT Treatment ranges from 30 to 90 days. Research consistently shows that longer stays in treatment produce better long-term outcomes. Our clinical team in Ontario evaluates each client's progress throughout their stay and makes recommendations about the optimal length based on substance history, mental health needs, support system, and individual recovery goals. We work with your insurance provider to maximize your covered days of residential care.
TGT Treatment's Intensive Outpatient Program in Ontario, California runs for 8 to 12 weeks. Clients attend structured therapy sessions three to five times per week, typically for three hours per session. This format allows you to continue working, attending school, or managing family responsibilities while receiving evidence-based addiction treatment. IOP is often used as a step-down from residential care or as a primary treatment option for those with less severe substance use disorders.
TGT Treatment treats a comprehensive range of substance use disorders at our Ontario treatment facility. Our clinical programs address addiction to Alcohol, Opioids (including prescription painkillers such as oxycodone and hydrocodone), Heroin, Fentanyl and fentanyl-laced substances, Prescription Drugs, Cocaine and crack cocaine, Methamphetamine and other amphetamine-type stimulants, Benzodiazepines (Xanax, Valium, Klonopin, Ativan), and Marijuana. Each treatment plan at TGT Treatment is individualized based on the specific substance, severity of use, and any co-occurring conditions.
TGT Treatment accepts most major insurance plans, including Aetna, Blue Cross Blue Shield, Cigna, United Healthcare, Humana, Magellan, Tricare, Medicare, and Medicaid. We also work with many regional and employer-sponsored plans. The best way to confirm your specific coverage is to call our admissions team at (971) 509-8585 for a free, confidential insurance verification. We will contact your provider, confirm your benefits, and explain your coverage before you commit to treatment at our Ontario center.
TGT Treatment believes that finances should never be a barrier to recovery. If you do not have insurance, our admissions team will work with you to explore every available option. We offer competitive private-pay rates, flexible monthly payment plans, and sliding-scale fees based on income. We can also help you determine if you qualify for Medicaid, state-funded programs, or other assistance. Call (971) 509-8585 to speak confidentially with an admissions counselor at our Ontario facility about affordable treatment options.
Yes, family involvement is a vital component of recovery at TGT Treatment. We offer scheduled visitation on weekends at our Ontario facility so your loved ones can see your progress and participate in your healing journey. In addition to visits, TGT Treatment offers family therapy sessions with a licensed therapist to address the relational impact of addiction and rebuild trust. Clients with strong family support during treatment tend to achieve better long-term outcomes. Specific visitation schedules and guidelines are provided during orientation.
At TGT Treatment in Ontario, personal phone use is permitted during limited designated hours each day. This structured approach helps you focus fully on your recovery during therapy and group sessions while still allowing you to stay in touch with family and loved ones. During your first few days, phone access may be more restricted to help you adjust to the treatment environment. Our staff will explain the complete technology policy during your admissions orientation, and exceptions can be discussed with your treatment team for special circumstances.
When preparing to come to TGT Treatment in Ontario, we recommend packing comfortable clothing for approximately one week (we have laundry facilities on site), personal hygiene items, any prescribed medications in their original labeled containers, a valid photo ID, your insurance card, comfortable walking shoes, and a journal or reading material. We provide bedding, towels, and basic toiletries if needed. Please leave valuables, weapons, alcohol, drugs, and over-the-counter medications at home. Our admissions team will send you a complete packing checklist when you call (971) 509-8585 to schedule your admission.
Yes, all detoxification at TGT Treatment is medically supervised 24 hours a day, 7 days a week. Our Ontario-based medical team includes board-certified physicians, registered nurses, and clinical support staff who continuously monitor your vital signs, manage withdrawal symptoms, and administer FDA-approved medications as appropriate. Medical detox is the safest way to stop using substances, particularly for alcohol, opioids, and benzodiazepines, where unsupervised withdrawal can be dangerous or even life-threatening. You will never go through this process alone at TGT Treatment.
TGT Treatment's medical detox program in Ontario is specifically designed to minimize discomfort throughout the withdrawal process. Our physicians use evidence-based, medication-assisted protocols to manage symptoms including pain, nausea, insomnia, anxiety, and muscle aches. While some mild discomfort may still occur depending on the substance and severity of dependence, our goal is to keep you as safe and comfortable as possible. Many clients tell us that medically managed detox at TGT Treatment was far more tolerable than they expected. Our nursing staff checks on you regularly and can adjust medications in real time to address emerging symptoms.
Yes, TGT Treatment offers comprehensive dual diagnosis treatment at our Ontario center. Research shows that many individuals with substance use disorders also struggle with co-occurring mental health conditions. Our licensed psychiatrists and therapists treat Depression, Anxiety, Post-Traumatic Stress Disorder (PTSD), Bipolar Disorder, and other conditions simultaneously with addiction. This integrated approach addresses the underlying causes that often drive substance use, leading to more effective and lasting recovery. Each client receives a thorough psychiatric evaluation and an individualized treatment plan that addresses all diagnosed conditions.
Recovery does not end when you leave our Ontario facility. TGT Treatment provides robust aftercare support designed to protect your sobriety long after discharge. Our aftercare services include a personalized continuing care plan developed with your treatment team, access to our alumni program with ongoing peer support groups, outpatient step-down services for a gradual transition, relapse prevention planning and resources, referrals to sober living communities in Ontario and surrounding areas, and continued access to individual therapy sessions. Our alumni coordinators stay in touch and are always available if you need guidance or support during your continued recovery journey.
TGT Treatment's Ontario facility provides a comfortable, supportive environment designed to promote healing and well-being. Our amenities include Private Rooms with comfortable furnishings, Gourmet Meals prepared fresh daily, a fully equipped Fitness Center, a dedicated Yoga Studio, a peaceful Meditation Garden, a Swimming Pool for relaxation and exercise, a Recreation Room for leisure activities, an Art Therapy Room for creative expression, and a Family Visiting Area for weekend visits with loved ones. We believe that a comfortable environment supports the recovery process and helps our clients focus entirely on their healing at TGT Treatment.
Getting started at TGT Treatment is simple. Call our admissions team at (971) 509-8585 anytime -- we are available 24 hours a day, 7 days a week, including holidays. A compassionate admissions counselor will walk you through a free, confidential assessment, verify your insurance benefits, and help coordinate your admission to our Ontario treatment center. The entire process can often be completed in just a few hours. You can also reach us by email at [email protected] if you prefer to start the conversation in writing.
Yes, TGT Treatment offers same-day admissions at our Ontario facility when beds are available. We understand that the decision to seek treatment is often time-sensitive, and delays can cost lives. If you or a loved one needs immediate help, call (971) 509-8585 now. Our admissions team will conduct a rapid assessment, verify your insurance in real time, and arrange transportation to our facility if needed. Many clients walk through our doors within hours of making their first call. Do not wait -- the best time to begin recovery is today.
TGT Treatment provides a comprehensive range of evidence-based therapeutic modalities at our Ontario center, including Cognitive Behavioral Therapy (CBT) for identifying and changing negative thought patterns, Dialectical Behavior Therapy (DBT) for building skills in emotional regulation and distress tolerance, Motivational Interviewing for strengthening your commitment to change, Group Therapy for peer-supported recovery, Individual Counseling tailored to your specific needs, Family Therapy for rebuilding relationships, Trauma-Informed Care for safely processing traumatic experiences, and Holistic Therapies such as mindfulness meditation, yoga, and art therapy. Your treatment plan at TGT Treatment will incorporate the modalities best suited to your individual needs and recovery goals.
Absolutely. TGT Treatment in Ontario follows strict HIPAA regulations and 42 CFR Part 2 federal confidentiality guidelines, which provide the highest level of privacy protection for substance abuse treatment records. Your personal information, treatment details, and even the fact that you are receiving care at our facility are never shared without your explicit written consent. We take your privacy seriously at every step, from your initial phone call through treatment and beyond. You can feel completely safe and confidential when reaching out to our admissions team at (971) 509-8585.
TGT Treatment's Partial Hospitalization Program (PHP) in Ontario runs for 2 to 4 weeks. PHP provides a structured therapeutic environment during the day, typically five to six hours of programming, while allowing clients to return home or to a sober living residence in the evening. It serves as an effective step-down from residential treatment or as a primary treatment option for clients who need intensive care but do not require 24-hour supervision. Our clinical team will determine if PHP is the right level of care during your initial assessment.
A typical day at TGT Treatment in Ontario is structured to balance therapeutic work with rest and personal time. Mornings begin with meditation or wellness activities in our Meditation Garden, followed by individual therapy sessions or clinical group counseling. After a nutritious Gourmet Meal at lunch, afternoons include educational workshops, process groups, or specialized therapy sessions. Late afternoons offer time at the Fitness Center, Yoga Studio, Swimming Pool, or Recreation Room. Evenings include dinner followed by 12-step or mutual aid meetings and reflection. Weekends include scheduled family visitation at our Family Visiting Area and additional leisure time for rest and personal growth.